Hello! Are you making the WebSocket request from the web version or the client?
If you’re experiencing connection issues, you can try the following steps to troubleshoot:
Switch network environments: If the WebSocket interface is accessible from external networks, try switching to a different network (e.g., mobile hotspot) to see if the connection works.
Check proxy settings: If switching to a hotspot resolves the issue, it might be related to proxy configuration. Please refer to the twork proxy configuration - Apidog Docs](Network proxy configuration - Apidog Docs) to verify your settings.
Verify request headers: If the issue persists even on the mobile hotspot, it may be due to additional headers (such as Origin, Cookie, etc.) that browsers automatically include in WebSocket requests. You can open your browser’s Developer Tools (F12), go to the Network tab, locate the WebSocket request, and copy all its headers into the Apidog client before retrying.