Application becomes unresponsive

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1

Version 2.7.32 Mac Silicon M1

Im getting some issues when trying to update requests or Authentication token, the application becomes unresponsive to clicks, i can only click on the title bar (switch project tabs, home, but things that would trigger modals like settings does not work)

I really enjoy ApiDog, but this issue is really killing my workflow, does anyone knows how to fix this?

2

Hi Shazowaq,

We’ve fixed the performance issues in version 2.7.34. Please update to the latest version and try again. If the problem persists, let us know.

Thanks!

3

I tried to update yesterday to 2.7.34 but it still persists

4

After saving a new Auth Bearer Token, the right button freezes and the entire project tab becomes unresponsive (still able to switch tabs, though)

5

I already tried to reinstall API dog (uninstall and install again) but the error persists

6

I’m sorry we couldn’t reproduce the issue. Could you please provide a screen recording or screenshots of the relevant API/auth settings so we can better investigate this problem?

7

ShazowaqTo better understand the issue, would you be available for a brief screen-sharing session to demonstrate the bug? I can schedule a meeting on Google Meet, Microsoft Teams, or Zoom.

Please let me know your availability and preferred platform, and I’ll send you a private invitation via direct message.

8

I think i might have solved the issue. While trying to replicate the environment on a separate project for recording, i deleted some projects to create a new one (cause of free limit) and on the recently created project i could not create a request (it was saying that my projects quota was over). Tried to login on Apidog website app, and it didnt happen there.

Instead of uninstalling, i tried to Sign Out and Sign in again from my Api Dog account, and now i was able to both save a new request on that new project and save the token on my initial problem

9

The second error happened again after trying to reproduce it

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10

I created projects until reach the max free projects

11

Deleted the last one

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And created a new one

13

On this new one i’m not able to create requests

14

Even if i close and open again, it will have the same issue

15

Just updating, after reproducing this, im not able to create new requests on any project

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17

Same happened on web app this time

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18

If creating the last project makes me exceed the quota and block the entire application, shouldnt it block me from creating this project?

19

1s