This issue happens pretty often. When I first send request after some time without sending any requests (like half an hour), the first request almost always stuck. If I cancel sending it and send it again right away it is sent successfully. Please see the attached screencast. This is especially inconvenient in automation tests when you have to terminate the run that is stuck and re-run it again. How can I debug the process of sending the requests and understand why this issue happens?
It looks like a bug. Are you using the latest version? Sorry for the inconvenience. To help us investigate further, could you please follow these steps and provide the requested details?
- Open Developer Tools:
- On Windows: Press
Alt + 7 + 8
to open the developer tools. - On Mac: Press
Cmd + Option + I
to open the developer tools.
- On Windows: Press
- Reproduce the Issue:
- Send the API request again (either by pressing
Ctrl + Enter
or clicking the “Send” button). - Check the Console panel in the developer tools for any error messages or logs.
- Send the API request again (either by pressing
- Collect Logs:
- Please locate the Apidog logs on your system and share them with us:
- Windows:
C:\Users\Administrator\AppData\Roaming\apidog\logs
- Mac:
~/Library/Application Support/apidog/logs
- Windows:
- Please locate the Apidog logs on your system and share them with us:
- Additional Information:
- System and Environment:
- Operating System
- Apidog version
- Frequency:
- How often does the crash happen? Is it consistent or occasional?
- Network and Configuration:
- Are you using a proxy or VPN? If yes, what are the settings?
- Is there any firewall or security software that might interfere with Apidog?
- System and Environment:
Sure, once I reproduce it, I’ll provide all the details.